Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), is a term that describes the ability, capacity, skill or (in the case of the trait EI model) a self-perceived ability, to identify, assess, and manage the emotions of one’s self, of others, and of groups – Wikipedia
Goleman identified teh 5 ‘domains’ of EQ as:
1. Knowing your emotions
2. Managing our emotions
3. Motivating your emotions
4. Recognizing and understanding other people’s emotions
5. Managing relationships, ie. managing the emotions of others
– Taken from here.